Setting up NotifyLink to work with Scalix

NotifyLink is a hosted solution for sync'ing Blackberries, iPhones, etc. to Scalix - essentially the same as Blackberry Enterprise Server.

Before installing:
  • Ensure the device is backed up (using Blackberry Desktop Manager), and that it has been sync'd with Outlook.  The data in Outlook/Scalix will overwrite all the content on the device, so it is important that the Outlook data is the "master" copy.
  • Outlook MUST have connected at least once to the users' mailbox, this is important as it initializes the mailbox.
  • Make a backup of the users' mailbox (Export as PST)
  • Ensure that port 5729 is forward from the firewall to the Scalix server
  • Ensure that the user has already been set up on the NotifyLink system (not just Scalix):
    • You will need to provide the device PIN, IMEI, user account name and mail server address
To register the device:
  1. On the device, go to: http://notifylink.notify.net/ota.asp and download and install the Notify application
    1. At a minimum, install Notifylink for Blackberry and the Core Modules (DynoPlex is a trial version of a handheld office suite software and not required)
  2. After install, there will be a new icon on the handheld desktop, go to it and choose Register Device
    1. by default, the user name is the full email address of the user with password of "password"
    2. check off Calendar/Contact/Tasks for OTA load (OTA stands for Over The Air syncing)
    3. This will wipe the device and replace its contents with whatever is in the Scalix user account!
  3. To manage the users' individual settings for alerts, which folders to sync, etc. go to: http://notify.palantir.ca/client and log in using the same credentials that you used to register the device.