SugarCRM

Manage your business better by using SugarCRM, a "Customer Relationship Management" product that takes your business to the next level with in-depth project/account tracking, sales support, newsletter/email marketing and more!

What does Sugar do for your business?

Communicate better

• Keep everyone in your company "on the same page" by tracking all communications with customers (email, phone calls)
• Integrates with Outlook to track incoming/outgoing emails for specific accounts or projects
• Outlook Contacts, Calendars and Tasks stay synchronized with Sugar and your mobile device
• Optional phone system support
  • We can integrate with the Asterisk VoIP phone system to track all incoming and outbound calls, and record them as Activities for the appropriate contacts/accounts.
  • Incoming calls automatically bring up the contact record in Sugar

Want more info?

Download SugarCRM brochure

• Helps formalize the sales process to get better results from sales staff
• Effectively track new opportunities, assign account managers, generate automatic reminders/tasks
• Flexible system can be customized to meet any business need

• Stay top of mind with your customers and easily send emails (newsletters, product annoucements, etc.) whenever you want
• Track clicks on emails you send to see "who is reading what"
• Manages subscribe/unsubscribe

• Always know what is going on at different customer accounts
• Provide top-notch support by tracking support tickets with automatic feedback to end users
• Can integrate with your existing website to become a Customer Portal, for tracking orders, issues and progress